HOW WE WORK –

FOR REFERRERS

EXPHYS is a referral-based organisation with expertise in:

LIFE INSURANCE • WORK INJURY SCHEMES • MOTOR ACCIDENT SCHEMES

We understand what's important to you:

OUTCOMES

Improved function, life and return to work (RTW) performance for the client.

CUSTOMER SERVICE

Timely and prompt communication from EXPHYS’ exercise physiologists, office staff and leadership. Adopting preferred customer communication methods.

SCALE & REACH

Covering Australia and New Zealand, EXPHYS' services are provided through face-to-face, and telehealth technology using flexible delivery.

PROFESSIONALISM

Code of conduct, rigorous quality assurance standards, and highly qualified, experienced exercise physiologists that passionately deliver the highest quality care.

THE PROCESS

REFERRAL

You refer the client to EXPHYS. See more info on our programs and how we deliver.
FUNDING

EXPHYS liaises directly with the insurer to request and obtain funding.
INITIAL APPOINTMENT

EXPHYS consultant contacts the client to schedule an initial appointment. Meet our team.
COLLABORATION & REPORTING

EXPHYS consultant collaborates, reports and works alongside the referrer, funder and other key people throughout. Reporting is factual, objective, and focuses on function.

In addition, the EXPHYS leadership and support team is always working in the background to support the process and deliver on outcomes.
PROGRAM DELIVERY

EXPHYS delivers the program and empowers the client.
OUTCOMES

The client improves their health and function, life and work performance, integrated with a positive customer experience. See our client stories.